A. satisfiers and dissatisfies
B. formal and informal
C. regular and irregulars
D. all of the above
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Related Mcqs:
- When the brand equity is based on customer differences then the competition, it is based on _________?
- A. price B. cost C. preferences D. loyalty...
- When more and more extrinsic factors play role in the buying decision, the customer most probably follow__________?
- A. peripheral route B. central route C. expectancy cue D. value cue...
- The factors that influence the purchase decision and purchase intention are __________?
- A. unanticipated situational factors B. attitudes of others C. anticipated factors D. both A and B...
- The unfavorable external factors or trends that may pose a challenge to company are called?
- A. Strengths B. Weaknesses C. Opportunities D. Threats...
- The international markets can be segmented on the basis of factors such as?
- A. geographic location B. cultural factors C. economic factors D. all of above...
- The cultural factors must include?
- A. beliefs and attitudes B. social class C. occupation D. roles and status...
- The negative situational factors are part of?
- A. Strengths B. Weaknesses C. Opportunities D. Threats...
- The factors that must be considered while designing the pricing strategies are?
- A. price of competitors B. strategies of competitors C. marketing strategy D. all of above...
- The ‘social factors’ includes?
- A. small groups B. family C. social roles and status D. all of above...
- Measuring the impact of casual factors such as income and price is called __________?
- A. statistical demand B. exponential demand C. economic demand D. product demand...
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