A. customer acquisition process
B. the new-offering process
C. customer relationship management
D. the strategic management process
Advertisement
Related Mcqs:
- According to promotional mix, the method which focuses on building relationships with individual customers to maintain lasting relationship is called?
- A. sales promotion B. offline promotion C. direct channeling D. direct marketing...
- The tools of sales promotion that are used to trigger short term customer involvement or to build customer relationships are classified as?
- A. inbound promotion B. outbound promotion C. organizational promotion D. consumer promotions...
- The set of organizations interdependent on each other that help in making market offerings available to customer are called?
- A. interactive channels B. marketing channels C. pricing channels D. basing point channels...
- The factors that affect Company’s ability to maintain customer relationships are known as?
- A. Marketing environment B. Marketing dashboard C. Marketing plan D. Both a and b...
- The efforts made by marketers to build long-term customer relationships and market products or services over internet are classified as?
- A. event marketing B. sponsored marketing C. online marketing D. off deal marketing...
- Considering promotional mix, the method in which sales force personal presentation for building customer relationship and increasing sales is called?
- A. sales promotion B. personal selling C. public relations D. advertising...
- The sustainable marketing principle which states that company invest most of its resources to customer value building is classified as?
- A. innovative marketing B. inbound ⁄ outbound marketing C. consumer oriented marketing D. customer value marketing...
- The process of building, organizing and using databases of customers to build customer relationship is classified as _________?
- A. database marketing B. customer database C. detailed database D. company database...
- The more intense the product’s positivism, the customer is closer to us, then the customer can adjust ____________?
- A. our product purchase intention B. other product purchase intention C. our product perception D. other product perception...
- The gathered and acted upon information about the market and its offerings is the part of _________?
- A. the market-sensing process B. the customer acquisition process C. the fulfill management process D. the new-offering process...
Advertisement