The value that customers give up to get the benefits of products or services is classified as?

Related Mcqs:

1. The analysis conducted to examine benefits that are seek by customers and how customers value offers of competitors is classified as?

   A. customer value analysis
   B. corporate image analysis
   C. strategic behavior analysis
   D. benchmarking

2. The customized products and services for customers and interaction to individual customers are the part of _________?

   A. retailer’s management
   B. customer relationship management
   C. Company relationship management
   D. supplier management

3. The customers of products or services in product life cycles introductory stage are classified as?

   A. innovators
   B. early adopters
   C. middle majority
   D. laggards

4. The services or products that customers buy immediately after noticing are classified as?

   A. augmented product or services
   B. convenience products and services
   C. shopping goods or services
   D. sought products or services

5. The concept which refers how well the services or products are brought from company to customers is classified as __________?

   A. customer training
   B. customer consulting
   C. ordering ease
   D. delivery

6. According to categories of services mix, and the products that have no accompanying services are classified as ___________?

   A. tangible goods with accompanying services
   B. pure tangible goods
   C. pure services
   D. major service with minor goods

7. The products that customers buy after comparing suitability of products are classified as?

   A. non-shopping products
   B. shopping products
   C. specialty products
   D. unsought products

8. The perceived monetary value of all the benefits which customers expect from a given product because of brand image is called _________?

   A. total customer benefit
   B. total customer cost
   C. total economic cost
   D. total functional cost

9. The convenient products and services are mostly served to the customers who are_____________?

   A. geographically constrained
   B. time constrained
   C. money constrained
   D. both B and C

10. The customers, distributors and suppliers collectively provide ideas for new-product development are classified asThe customers, distributors and suppliers collectively provide ideas for new-product development are classified as?

    A. idea’s external sources
    B. acquisition of ideas
    C. primary sources
    D. secondary sources