The percentage of service ownership in a population is called ____________?

Related Mcqs:

1. The determinants of service quality in service-quality model includes ____________?

   A. reliability and empathy
   B. responsiveness
   C. assurance and tangibles
   D. all of the above

2. According to service quality model, the ability to provide the service accurately and dependably is classified as __________?

   A. empathy
   B. reliability
   C. responsiveness
   D. assurance

3. The product or service that can satisfy a need or want is called?

   A. market offering
   B. marketing mix
   C. market segmentation
   D. target market

4. The study of human population in context of gender, race and occupation is called?

   A. the demographic environment
   B. the cultural environment
   C. the economic environment
   D. the natural environment

5. In the buyer decision process, the percentage of potential customers in a given target market is called __________?

   A. customer funnel
   B. company funnel
   C. marketing funnel
   D. retailers funnel

6. The percentage or number of customers who move from one level to next level in buying decision process is called ________?

   A. conversion rates
   B. marketing rates
   C. shopping rates
   D. loyalty rates

7. The independent service provider of logistics who can do all the functions required by clients is classified as?

   A. public held logistic provider
   B. privately held logistic provider
   C. Third party logistics provider
   D. single part logistics provider

8. Considering types of retailer stores, the one which is low margin, high volume and offers self-service operations to serve consumers grocery needs is classified as?

   A. selective market
   B. super market
   C. extensive market
   D. exclusive market

9. Considering products and service classification, the marketing offering such as furniture is an example of?

   A. specialty products
   B. non-shopping products
   C. augmented products
   D. shopping products

10. The service outputs produced by the customers are ________?

    A. lot size
    B. spatial convenience
    C. waiting and delivery time
    D. all of the above