The fundamental level of customer’s value hierarchy is ___________?

Related Mcqs:

1. In third level of customer value hierarchy, the marketer creates the basic products into ___________?

   A. expected products
   B. basic product
   C. augmented products
   D. potential product

2. In fifth level of customer value hierarchy, the marketer converts the augmented products into _________?

   A. expected products
   B. basic product
   C. augmented products
   D. potential product

3. According to customer value hierarchy, the second level is one in which the marketer converts core benefits into __________?

   A. expected products
   B. basic product
   C. augmented products
   D. potential product

4. In fourth level of customer value hierarchy, the marketer converts the expected products into __________?

   A. expected products
   B. basic product
   C. augmented products
   D. potential product

5. The market segmented on the basis of knowledge level of customers regarding such as ‘unaware, aware, interested and desirous customers’ is included in?

   A. geographic segmentation
   B. demographic segmentation
   C. psychographic segmentation
   D. behavioral segmentation

6. The percentage or number of customers who move from one level to next level in buying decision process is called ________?

   A. conversion rates
   B. marketing rates
   C. shopping rates
   D. loyalty rates

7. The analysis conducted to examine benefits that are seek by customers and how customers value offers of competitors is classified as?

   A. customer value analysis
   B. corporate image analysis
   C. strategic behavior analysis
   D. benchmarking

8. The customers, distributors and suppliers collectively provide ideas for new-product development are classified asThe customers, distributors and suppliers collectively provide ideas for new-product development are classified as?

   A. idea’s external sources
   B. acquisition of ideas
   C. primary sources
   D. secondary sources

9. The customized products and services for customers and interaction to individual customers are the part of _________?

   A. retailer’s management
   B. customer relationship management
   C. Company relationship management
   D. supplier management

10. The number of customers or potential customers who will help in company’s growth is classified as __________?

    A. customer’s base
    B. retailer’s base
    C. distributor’s base
    D. marketer’s base