Which of the following is an example of internal business perspective in balanced scorecard?

Related Mcqs:

1. The balanced scorecard perspective measures company’s success in targeted segments of customers, this perspective can also be classified as _________?

   A. internal business process perspective B. customer perspective C. learning perspective D. financial perspective...

2. An example of learning and growth perspective in balanced scorecard is _________?

   A. employee turnover rates B. operating capabilities and number of patents C. operating income and revenue growth D. customer satisfaction and market share...

3. The balanced scorecard perspective focuses on all the operations, and it leads to value creation process for customers, can be categorized as ___________?

   A. learning perspective B. financial perspective C. internal business process perspective D. customer perspective...

4. Considering the balanced scorecard, the perspective in which performance of organization includes is ___________?

   A. financial perspective B. learning and growth perspective C. customer perspective D. all of above...

5. An example of customer perspective in balanced scorecard is __________?

   A. employee turnover rates B. operating capabilities and number of patents C. operating income and revenue growth D. customer satisfaction and market share...

6. An example of financial perspective in balanced scorecard is ___________?

   A. employee turnover rates B. operating capabilities and number of patents C. operating income and revenue growth D. customer satisfaction and market share...

7. In an innovation process, operation process and post sales services are all sub processes of a perspective, named __________?

   A. internal business process perspective B. external business process perspective C. leadership perspective D. reengineering perspective...

8. The cash flows method, used by net present value method and internal rate of return are ___________?

   A. vertical cash flows B. discounted cash flows C. lean cash flows D. future cash flows...

9. The department which provides assisting services to internal departments is classified as __________?

   A. supply department B. support department C. production department D. allocation base department...

10. The fundamental redesigning and rethinking of business processes to improve critical measures such as quality, speed, cost and customer satisfaction are called ___________?

    A. reengineering B. differentiation C. bargaining D. targeting...