A. employee turnover rates
B. operating capabilities and number of patents
C. operating income and revenue growth
D. customer satisfaction and market share
Related Mcqs:
- The balanced scorecard perspective measures company’s success in targeted segments of customers, this perspective can also be classified as _________?
A. internal business process perspective
B. customer perspective
C. learning perspective
D. financial perspective - Which of the following is an example of internal business perspective in balanced scorecard?
A. employee turnover rates
B. operating capabilities and number of patents
C. operating income and revenue growth
D. customer satisfaction and market share - The balanced scorecard perspective focuses on all the operations, and it leads to value creation process for customers, can be categorized as ___________?
A. learning perspective
B. financial perspective
C. internal business process perspective
D. customer perspective - Considering the balanced scorecard, the perspective in which performance of organization includes is ___________?
A. financial perspective
B. learning and growth perspective
C. customer perspective
D. all of above - An example of customer perspective in balanced scorecard is __________?
A. employee turnover rates
B. operating capabilities and number of patents
C. operating income and revenue growth
D. customer satisfaction and market share - An example of financial perspective in balanced scorecard is ___________?
A. employee turnover rates
B. operating capabilities and number of patents
C. operating income and revenue growth
D. customer satisfaction and market share - As compared to cumulative average-time learning model, the learning model which predicts more cumulative total time to produce more units is known as __________?
A. incremental unit time learning model
B. incremental price learning model
C. incremental unit average model
D. incremental cost learning model - Considering two fiscal years 2013 and 2014, the actual units sold in 2013 and 2014 are 11000 and 12500 units respectively, and selling price in year 2013 is $50, then revenue effect of growth will be _________?
A. $70,000
B. $75,000
C. $65,000
D. $73,000 - In an innovation process, operation process and post sales services are all sub processes of a perspective, named __________?
A. internal business process perspective
B. external business process perspective
C. leadership perspective
D. reengineering perspective - A concept used to define the learning curve in broader application is called _________?
A. discrete curve
B. fixed curve
C. mixed curve
D. experience curve
