A. empathy services
B. value-augmenting services
C. facilitating services
D. assurance services
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Related Mcqs:
- The repair items and operating supplies are classified as the types of
- A. supplies and business services B. capital items C. materials and parts D. None of above...
- According to categories of services mix, and the products that have no accompanying services are classified as ___________?
- A. tangible goods with accompanying services B. pure tangible goods C. pure services D. major service with minor goods...
- The hospitals, loan agencies, postal services and schools are examples of the services of __________?
- A. government sector B. private non-profit sector C. manufacturing sector D. business sector...
- The ‘banking services’ and ‘hotel services’ are examples of?
- A. products B. commodities C. barter system D. offered services...
- Considering the categories of services mix, the meal of restaurant is classified as example of __________?
- A. pure services B. major service with minor goods C. tangible goods with accompanying services D. pure tangible goods...
- Considering the categories of services mix, the tangible goods such as computers and automobile cars are classified as __________?
- A. tangible goods with accompanying services B. pure tangible goods C. pure services D. major service with minor goods...
- The services provide by the companies that are beyond the performance and functioning of the product are classified as __________?
- A. empathy services B. value-augmenting services C. facilitating services D. assurance services...
- The system states the way, which users use the products and its related services is classified as __________?
- A. product classification system B. consumption system C. customer value system D. product differentiation system...
- The short term goods and services that are used to facilitate the management of finished product are classified as __________?
- A. component parts and materials B. installations C. equipment D. supplies and business services...
- The concept which refers how well the services or products are brought from company to customers is classified as __________?
- A. customer training B. customer consulting C. ordering ease D. delivery...
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