A. empathy services
B. value-augmenting services
C. facilitating services
D. assurance services
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Related Mcqs:
- The customers, distributors and suppliers collectively provide ideas for new-product development are classified asThe customers, distributors and suppliers collectively provide ideas for new-product development are classified as?
- A. idea’s external sources B. acquisition of ideas C. primary sources D. secondary sources...
- The product mix pricing technique through which companies develop product lines for pricing instead of single product is classified as __________?
- A. by-product pricing B. optional-feature pricing C. product line pricing D. Two-part pricing...
- Several scholars have found that companies who embrace the marketing concept achieve superior performance. This was first demonstrated for companies practicing a ___________ understanding and meeting customers’ expressed needs.
- A. Reactive market orientation B. Proactive marketing orientation C. Total market orientation D. Impulsive market orientation...
- The technique according to which the Company can lengthen product line beyond the current carrying range of products is classified as __________?
- A. line consistency B. line stretching C. line filling D. line depth...
- The kind of products that does not provide immediate satisfaction neither provide long term benefits to consumers are classified as?
- A. deficient products B. pleasing products C. salutary products D. desirable products...
- The kind of products that does not provide immediate satisfaction but provide long term benefits to consumers are classified as?
- A. deficient products B. pleasing products C. salutary products D. desirable products...
- The retailers that provide more specialty goods than others and therefore provide more assistance to customers while shopping are classified as?
- A. limited service retailers B. super retailers C. full-service retailers D. self-service retailers...
- A. width of product mix B. length of product mix C. depth of product mix D. consistency of product mix __________?
- A. guarantees B. warranties C. labeling D. packaging...
- The services such as repair and installation services are classified as __________?
- A. empathy services B. value-augmenting services C. facilitating services D. assurance services...
- The function of closeness between product’s performance and product expectation is classified as ___________?
- A. satisfaction B. dissatisfaction C. high performance D. bad performance...
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