A. pure services
B. major service with minor goods
C. tangible goods with accompanying services
D. pure tangible goods
0
According to categories of services mix, and the products that have no accompanying services are classified as ___________?
0
The characteristics of services include __________?
A. tangible goods with accompanying services
B. pure tangible goods
C. pure services
D. major service with minor goods
0
The churches, museums and charities are examples of the services of _________?
A. variability and inseparability
B. intangibility
C. perishability
D. all of the above
0
The set of services expected by the customers are classified as ___________?
A. government sector
B. private non-profit sector
C. manufacturing sector
D. business sector
0
If the price of product is $150, cost of maintenance is $15 and the discounted salvage value is $85, then the life cycle cost of product is _________?
A. interactive service package
B. descriptive service package
C. primary service package
D. secondary service package
0
The qualities of product that buyers evaluate after purchasing the product is classified as ___________?
A. $80
B. $165
C. $15
D. $85
0
The categories of services mix and intangible are classified as the example of _________?
A. minor qualities
B. search qualities
C. credence qualities
D. experience qualities
0
To create strategy between demand and supply, the peak time efficiency, shared services and increased service participation are strategies of ________?
A. pure tangible goods
B. pure services
C. tangible goods with accompanying services
D. major service with minor goods
0
The purchase cost of product is included into cost of maintenance and is subtracted from discounted salvage value to calculate __________?
A. descriptive side
B. demand side
C. supply side
D. complementary side
Download App