A. Business process
B. Radical redesign
C. The fundamental rethinking
D. None of these
Related Mcqs:
- Michael hammer defines re-engineer as ___________ and radical redesign of business process to achieve the performance such as cost, quality, service and speed?
A. Business process
B. The fundamental rethinking
C. Organization restructuring
D. None of the above - _____________captures and processes customer orders and produces customer invoices?
A. Inventory
B. Order processing
C. Payroll
D. Ledger - The _____________ is defined as a set of activities performed across the organization creating as output of value to the customer?
A. development process
B. business process
C. quality process
D. customer focus - ___________ details are given by Management to Marketing Service System?
A. Customer
B. Employee
C. Supplier
D. None of the above - When a bank offers web self-service for customers to answer their questions, the primary outcome is ___________?
A. adds value
B. manages risks
C. reduces costs
D. creates a new opportunit - Which of the following refers to the expenses that a customer incurs in lost time and expenditure of resources when changing from one seller to a competing seller ?
A. termination costs
B. moving costs
C. development costs
D. switching costs - In which of the following types of analysis, the goal is to find the optimum value for one or more target variables, given certain constraints ?
A. what if analysis
B. optimization
C. Goal seeking analysis
D. None of the above - Which of the following advanced input controls provides a nonnumeric means of selecting a value ?
A. ellipsis control
B. Internet hyperlink
C. check list box
D. slider edit calendar - _____________ type of budgeting is based on estimation of total project cost by the top management?
A. Top down
B. Bottom up
C. Neutral
D. Zero-based - The cost of information can be ___________________?
A. Costly
B. Valuable
C. Processing
D. None of the above
