_____________captures and processes customer orders and produces customer invoices?

Related Mcqs:

1. An _____________ is a set of processes and procedures that transform data into information and knowledge?

   A. information system
   B. Knowledge system
   C. Database system
   D. Computer system

2. A model-driven analysis approach that focuses on the structure of stored data in a system rather than on processes is______________?

   A. structured analysis
   B. information engineering
   C. rapid architected analysis
   D. object-oriented analysis

3. The flow of transactions through business processes to ensure appropriate checks and approvals are implemented is called ?

   A. procedures
   B. work flow
   C. process flow
   D. process requirements

4. Which of the following refers to the expenses that a customer incurs in lost time and expenditure of resources when changing from one seller to a competing seller ?

   A. termination costs
   B. moving costs
   C. development costs
   D. switching costs

5. The _____________ is defined as a set of activities performed across the organization creating as output of value to the customer?

   A. development process
   B. business process
   C. quality process
   D. customer focus

6. The ___________ calls for trimming and chopping of these designs so that the cost is reduced, service is improved and the customer gets higher value at a higher speed?

   A. Business process
   B. Radical redesign
   C. The fundamental rethinking
   D. None of these

7. The task of establishing system improvement objectives is performed in which phase of systems analysis ?

   A. problem analysis phase
   B. logical design phase
   C. scope definition phase
   D. physical design phase

8. ___________ details are given by Management to Marketing Service System?

   A. Customer
   B. Employee
   C. Supplier
   D. None of the above

9. Cause-and-effect analysis is performed in the following phase of systems analysis________________?

   A. scope definition phase
   B. logical design phase
   C. requirements analysis phase
   D. problem analysis phase

10. Which of the following is(are) an input process method(s) ?

    A. smart card
    B. biometric
    C. optical mark
    D. all of the above