When a bank offers web self-service for customers to answer their questions, the primary outcome is ___________?

Related Mcqs:

1. Which of the following is not a type of navigation system for a web site ?

   A. National B. Global C. Contextual D. Regional...

2. A web blueprint depicts ?

   A. the layout of an individual web page B. the layout of the home page C. the layout of an index page D. the layout of a website...

3. ___________ details are given by Management to Marketing Service System?

   A. Customer B. Employee C. Supplier D. None of the above...

4. Michael hammer defines re-engineer as ___________ and radical redesign of business process to achieve the performance such as cost, quality, service and speed?

   A. Business process B. The fundamental rethinking C. Organization restructuring D. None of the above...

5. The ___________ calls for trimming and chopping of these designs so that the cost is reduced, service is improved and the customer gets higher value at a higher speed?

   A. Business process B. Radical redesign C. The fundamental rethinking D. None of these...

6. What among the following are the primary characteristics that information must process ?

   A. Relevance B. Availability C. Timeliness D. All of the above...

7. Which of the following is(are) the primary inputs into the task of writing and testing new programs ?

   A. programming plan B. test data C. both A and B D. integration requirements...

8. A list of the names of all customers who purchased only one product within a six-month period would be an example of a(n)______________?

   A. detailed report B. summary report C. exception report D. external report...

9. Which of the following is a network of facilities for procuring materials, transforming raw materials into intermediate and finished products, and distributing finished products to customers ?

   A. production chain B. primary chain C. supply chain D. distribution chain...

10. Contemporary Information Systems are interfacing with customers and suppliers using ?

    A. SCM B. CRM C. Both A and B D. BPR...