The personal factors include?

Related Mcqs:

1. The cultural factors must include?

   A. beliefs and attitudes
   B. social class
   C. occupation
   D. roles and status

2. The factors that can help in differentiation of services include _________?

   A. delivery and installation
   B. customer training and consultation
   C. ordering ease
   D. all of the above

3. The second step of personal selling process after completion of prospecting and qualifying is to?

   A. approach
   B. presentation and demonstration
   C. handling objections
   D. pre-approach

4. The forth step in personal selling process after completion of step consisting of approach is to?

   A. prospecting and qualifying
   B. follow up
   C. closing
   D. present and demonstrate

5. The systematic blend of personal selling, sales promotion, advertising and public relations to communicate customer value is called?

   A. promotion mix
   B. marketing communication mix
   C. strategic buyer behavior mix
   D. both a and b

6. The way of personal communication between friends, family, neighbors and target buyers about particular market offering is called?

   A. print and broadcast media
   B. word-of-mouth influence
   C. buzz marketing
   D. display and online media

7. The personal selling step in which the sales person asks for an order to the customer is classified as?

   A. shipper approach
   B. handling shipment
   C. closing
   D. follow up

8. Considering promotional mix, the paid, non-personal promotion of ideas or market offerings by some specific sponsor is classified as?

   A. public relations
   B. advertising
   C. sales promotion
   D. personal selling

9. The type of communication channel that send message without personal feedback or contact is classified as?

   A. personal communication channels
   B. irrational communication channels
   C. non-emotional communication channels
   D. non-personal communication channels

10. The portable factory and office equipment such as hand tools, desks and personal computers are classified as ____________?

    A. emergency items
    B. repair items
    C. equipment
    D. operating supplies