A. Approach
B. handling objections
C. closing
D. follow-up
Related Mcqs:
- Setting call objectives is done during which of the following stages of the selling process?
A. Prospecting
B. Preapproach
C. Approach
D. Handling objections - _______ is the general term for a buying and selling process that is supported by electronic means?
A. Internet commerce
B. Web commerce
C. Computer commerce
D. Electronic commerce - _______ is the step in the selling process in which the salesperson learns as much as possible about a prospective customer before making a sales call?
A. Prospecting
B. Preapproach
C. Approach
D. Handling objections - The firm would maximize profit by selling computers in the United States at a price of __________ and _________ computers in Japan at a price of __________?
A. 200, $2,000, 100 $1,000
B. 300, $1,800, 800 $800
C. 300, $1,800, 400 $800
D. 500, $1,400, 400 $800 - Coginitive dissonance occurs in which stage of the buyer decision process model ?
A. Need recognition
B. Information search
C. Evaluation of alternative
D. Postpurchase behaviour - A company is in the ________ stage of the new product development process when the company develops the product concept into a physical product in order to assure that the product idea can be turned into a workable product ?
A. product development
B. commercialization
C. marketing strategy
D. business analysis - _______ is quoted as saying that everyone lives by selling something?
A. Bill Gates
B. Robert Louis Stevenson
C. Arthur Miller
D. Henry Ford - If your company were to make light bulbs to be used in photocopiers you would most likely be selling to a _________ market?
A. reseller
B. business
C. government
D. service - Technological advances, shifts in consumer tastes, and increased competition all of which reduce demand for a product are typical of which stage in the PLC ?
A. decline stage
B. introduction stage
C. growth stage
D. maturity stage - The stage is the product life cycle that focuses on expanding market and creating product awareness and trails is the ?
A. decline stage
B. introduction stage
C. growth stage
D. maturity stage
