A. dissatisfaction
B. superior value
C. profitable customers
D. satisfied customers
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Related Mcqs:
- The selling practice of companies in which company charges two or more prices without any difference in costs is classified as __________?
- A. price functionality B. price rebates C. price discrimination D. price leadership...
- The difference between the customer’s evaluation including all the costs incurred and the benefits is called ________?
- A. customer perceived value B. company market value C. customer affordability D. customer reliability...
- The personal selling process step according to which sales person dictates how company can solve problem by offering its product is classified as?
- A. inbound approaching B. presentation C. demonstration D. nominal approaching...
- The comparison of potential and current market share yields __________?
- A. share penetration index B. profit penetration index C. price penetration index D. market demand index...
- The companies who are selling life insurances are selling?
- A. sought specialty products B. augmented industrial product C. unsought shopping products D. unsought consumer products...
- The telemarketing, door-to-door sales, Internet selling and selling through mail orders are classified as the types of ________?
- A. one-level channel B. Zero-level channel C. Two-level channel D. Three-level channel...
- The step in personal selling process which consists of first meeting first meeting between customer and sales person is called?
- A. qualifying B. prospecting C. follow up D. approach...
- The sum of variable costs and fixed costs is called?
- A. total costs B. overhead costs C. markup costs D. both a and b...
- The technique which tries to identify real cost of serving an individual customer is called ______?
- A. activity based accounting B. cost based accounting C. price based accounting D. turnover based accounting...
- In marketing channels, the channel level of company selling its products only through retailers is classified as __________?
- A. Two-level channel B. Three-level channel C. One-level channel D. Zero-level channel...
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