In customer cost hierarchy, the costs of individual customer support activities are classified as __________?

Related Mcqs:

1. In customer cost hierarchy, the costs of individual customer support activities are classified as ____________?

   A. discretionary channel costs
   B. corporate-sustaining costs
   C. distribution-channel costs
   D. customer-sustaining costs

2. In customer cost hierarchy, the costs of those activities that cannot be traced to distribution channels or individual customers are called __________?

   A. discretionary channel costs
   B. corporate-sustaining costs
   C. distribution-channel costs
   D. engineered resource costs

3. The customer sustaining costs, customer batch-level costs and customer output-unit level costs are classified as _________?

   A. customer level indirect costs
   B. customer level direct costs
   C. corporate level direct costs
   D. corporate level indirect costs

4. In customer cost hierarchy, the costs of those activities that cannot be traced to distribution channels or individual customers are called ___________?

   A. discretionary channel costs
   B. corporate-sustaining costs
   C. distribution-channel costs
   D. engineered resource costs

5. The customer sustaining costs, customer batch-level costs and customer output-unit level costs are classified as _________?

   A. customer level indirect costs
   B. customer level direct costs
   C. corporate level direct costs
   D. corporate level indirect costs

6. In customer cost hierarchy, the costs of all the incurred activities to sell a unit of product are classified as __________?

   A. customer sustaining costs
   B. customer output unit-level costs
   C. customer batch-level costs
   D. corporate sustaining costs

7. In customer cost hierarchy, the costs of all activities incurred to sell group of units to end consumers are classified as ____________?

   A. customer sustaining costs
   B. customer output unit-level costs
   C. customer batch-level costs
   D. corporate sustaining costs

8. In customer cost hierarchy, the costs of all the incurred activities to sell a unit of product are classified as _________?

   A. customer sustaining costs
   B. customer output unit-level costs
   C. customer batch-level costs
   D. corporate sustaining costs

9. In customer cost hierarchy, the costs of all activities incurred to sell group of units to end consumers are classified as _____________?

   A. customer sustaining costs
   B. customer output unit-level costs
   C. customer batch-level costs
   D. corporate sustaining costs

10. In customer cost hierarchy, the cost of activities related to specific channel of distribution is classified as ___________?

    A. discretionary channel costs
    B. corporate-sustaining costs
    C. distribution-channel costs
    D. engineered resource costs