A. measures of growth and learning
B. measures of internal business processes
C. customer measures
D. financial measures
Related Mcqs:
- If total number of employees surveyed are 200 and employees that indicate higher rating for satisfaction are 195, then employee satisfaction would be ____________?
A. 94%
B. 93%
C. 95%
D. 97.50% - The number of employees that indicate high ratings of satisfaction, divided by number of surveyed employees are to calculate __________?
A. employee satisfaction
B. employee turnover
C. employee training
D. employee failures - If the number of employees who left the job are 40, the total number of employees are 200, then the employee turnover ratio will be __________?
A. 0.6
B. 0.5
C. 0.2
D. 0.7 - The capacity of the operations in company, which does not consider shutdown periods and interruptions, in operations is considered as ________?
A. normal capacity
B. theoretical costing
C. standard capacity
D. actual capacity - If the number of processes, in which employees who can make decisions are 20 and the number of processes are 50, then employee empowerment ratio will be _________?
A. 0.9
B. 0.4
C. 0.3
D. 0.8 - The step of installing production scheduling procedure, to improve plant operations is considered as __________?
A. potential cost response
B. potential budget response
C. potential management response
D. potential price response - The number of employees who left the company, divided by average number of employees to calculate the ratio is called _____________?
A. employee turnover ratio
B. employee empowerment ratio
C. employee satisfaction ratio
D. employee training percentage - The measures that analyze the performance of a company, such as residual income, economic value added and customer satisfaction are collectively called ____________?
A. interactive control systems
B. belief systems
C. boundary systems
D. diagnostic control systems - An approach which is used to manage unused capacity is __________?
A. reengineering
B. downsizing
C. upgrading
D. none of above - An availability of financial information, to oversee operations and system of accounting is known as ____________?
A. manager ship
B. controllership
C. proprietorship
D. functional line